At PowerHouseNutri.com, we are committed to delivering your orders quickly and securely across the United Arab Emirates.
1. Delivery Coverage
We currently deliver to all Emirates across the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah.
International shipping is not available at this time.
2. Delivery Timeframe
- Orders within Dubai are usually delivered within 1–2 business days.
- Orders to other Emirates are delivered within 2–4 business days.
- Orders placed after 6:00 PM or on public holidays will be processed the next business day.
Delays may occur during sales periods, holidays, or due to courier logistics beyond our control.
3. Shipping Charges
- Free Delivery: for orders above AED 200.
- Standard Delivery Fee: AED 20 for orders below AED 200.
- Any additional delivery charges (for remote areas) will be displayed at checkout before payment.
4. Order Processing
Orders are dispatched once payment is confirmed.
If an item becomes unavailable after you have placed your order, our team will contact you to offer an alternative or a refund.
5. Delivery Partner
We partner with trusted UAE-based couriers to ensure fast and reliable service.
You will receive an SMS or WhatsApp notification once your order is out for delivery.
6. Delivery Attempts
Our courier will attempt delivery twice. If unsuccessful, the order will be cancelled and returned to our warehouse.
Re-delivery may incur additional shipping charges.
7. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact our support team within 24 hours of receipt.
We will arrange a replacement or refund according to our Returns & Refunds Policy.
8. Contact & Support
For questions about your delivery, please contact us at:
📧 support@powerhousenutri.com
📞 +971 50 200 5834
Our customer service team is available daily from 9 AM to 10 PM.