At PowerHouseNutri.com, your privacy and data security are extremely important to us.
This Privacy Policy explains how we collect, use, protect, and share your personal information in compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and international best practices.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, phone number, email address, and shipping address.
- Order information: purchased products, payment method, billing details.
- Technical information: IP address, browser type, device information, and cookies.
- Communication records: messages or inquiries sent via our website, email, or social media channels.
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders accurately.
- Provide customer support and order updates.
- Improve our website, products, and user experience.
- Send promotional offers or newsletters (only if you subscribe).
- Comply with UAE laws and prevent fraudulent activity.
3. Data Security
We use SSL encryption, secure servers, and restricted access protocols to protect your data.
Payment details are processed through secure third-party gateways such as Stripe, PayTabs, or other licensed UAE processors.
We do not store your full credit or debit card information on our servers.
4. Cookies and Tracking Technologies
PowerHouseNutri uses cookies to:
- Remember your shopping cart and login preferences.
- Analyze website traffic and improve performance.You can disable cookies anytime through your browser settings, but some site features may not function correctly.
5. Information Sharing
We do not sell or rent your personal information to third parties.
Your data may only be shared with:
- Trusted delivery partners to fulfill your orders.
- Payment gateways for transaction processing.
- Legal authorities if required by UAE law or court order.
6. Email and Marketing
If you opt in to receive our newsletter or offers:
- You may unsubscribe anytime using the link at the bottom of our emails.
- We comply with UAE’s anti-spam and data protection regulations.
7. Your Rights
You have the right to:
- Request a copy of your personal data.
- Correct or update inaccurate information.
- Request deletion of your data (unless required for legal or transactional purposes).
To make such a request, please contact our support team.
8. Data Retention
We retain your data only as long as necessary to complete your transactions or comply with UAE legal obligations.
Inactive accounts and personal data may be anonymized or deleted after 24 months of inactivity.
9. Third-Party Links
Our website may contain links to external sites (e.g., Instagram, Google Maps).
We are not responsible for their privacy practices or content. Please review their policies before sharing information.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 support@powerhousenutri.com
📞 +971 50 200 5834
11. Updates to This Policy
PowerHouseNutri General Trading L.L.C reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with the updated revision date.
Last updated: November 2025